If you're not fast,

your competitors will be

Make better business decisions that save you time & money, uncover new opportunities & get ahead without burning you or your team out

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100+ hours saved per month per team member

£5.6m + generated through process improvement

5x productivity & eliminate burnout within your team

Navigate the chaos

Struggling to scale? Well, you can't scale chaos when it looks like this: 

  • Everything is a priority
  • Scope creep has turned your projects into a loss-making beast
  • Projects, issues, tracking & updates. It's all there. Just hidden in a sea of Google Sheet or Excel workbooks that live in personal drives (I see you) 
  • You're "busy" with meetings or BAU, you just can't do, you know, what you were brought in to do
  • There's no centralisation of projects. You've lost all confidence that things are on track to succeed
  • Making sense of your org chart is like trying to find the exit at Bank Station
  • Everyone's over capacity, with no time to even think about the changes they desperately need
  • The team's expanding because the business is growing, and you have no headspace to fix messy processes

 

It's not just you.

From corporates with over 55,000 employees to businesses of just one. They ALL have the same challenges.  And it comes down to one thing.

They plaster over the problem until it becomes too difficult to continue. They don't know how to find the right problem to solve. Instead, they:

  • Throw people at the problem
  • Keep doing the same things and hope for different results
  • Avoid "difficult" decisions to maintain harmony in the teams
  • Build upon legacy systems and old ways of working until they start to crumble
  • Wait until a huge loss occurs to make the changes they needed to months or years ago.

The last one? It happens more often than you think. Two of my clients lost over £1m in revenue before they were ready for help.  

We get it, change is scary. But the result of avoiding what you need to do is even scarier. This is where we can help.

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Simple, Scalable & Sustainable Success

  • Find the right problem to solve every time
  • Gain visibility & confidence in the success of each project
  • Make every project profitable 
  • Uncover new business opportunities
  • Kill scope-creep for good
  • Gain back 100+ hours per team member each month
  • Seamlessly onboard  clients & team members
  • Scale with more ease, with systems that grow WITH you
  • Eliminate bottlenecks

"Son has singlehandedly managed to get nearly all of the requirements not only defined and fully organized for the execution but she has contributed greatly to having a timely deliver for each of the scheduled production releases."

Ande Ilao | UBS | E-Discovery Technology Services Regional Manager

Every year, companies lose up to 40% of their revenue through inefficient processes

Businesses scale faster with simplicity. The most successful live by five key pillars.

 

We've worked with over 85+ businesses. From large corporations to small businesses. Whether it's onboarding processes, project management or large-scale transformations, our approach follows the 5S principles of process improvement for the best possible, and sustainable outcomes

SEIRI

Sort

You can only solve a problem when you find the right one to solve. And you can only do that when you're easily able to identify and kill the noise. 

Build simple, flexible and adaptable processes that give you back time, money and space to realise your goals in the most effective way

SEITON

Set in order

When things are saved in Google Sheets, Excel, on personal drives or shared drives that no one else knows exist, it becomes difficult to identify blockers or risks.

Instead, create an ecosystem that promotes transparency, visibility, ease of relevant access and track progress instead of firefighting through a mess.

SEISO

Shine

Using the wrong systems for the wrong purposes quashes business growth and leaks time and money.

A regular cadence to step back, review and check in helps you find issues and fix issues before they happen, making sure your systems and processes are working for you, not the other way around.

SEIKETSU

Standardise

Keep things simple, repeatable and measurable.

Add value in the least amount of steps to increase revenue while getting back time to direct focus on the right things

SHITSUKE

Sustain

Create a culture of self-discipline to promote continuous improvement,  growth and unlock opportunities to scale further with more ease.

What's included

01

Business analysis

  • Creation of succinct requirements from stakeholders
  • Translation of requirements into relevant user stories & use cases 
  • Intermediary between the business & technology teams to ensure fit for purpose implementation based on the original scope.
  • Development of simple traceability from functionality back to the original requirements and/or regulations.
  • Creation of internal policy 
  • Selection of tools for a harmonised ecosystem 
  • Management of sign-off with respective stakeholders

02

Process mapping & redesign

  • Documentation of as-is and future states
  • Gap analysis to identify areas of work to develop business requirements 
  • Simplification of existing workflows and handover points 
  • Identification of opportunities for further efficiencies

03

Project management 

  • Formulation of project or program scope
  • Implementation of relevant project management frameworks for transparency & visibility on all project plans, progress, risks & issues. 
  • Stakeholder management
  • Centralisation & streamlining of project management tasks
  • Set up of reporting at team and board level
  • Oversight and management of development and implementation

Trusted By...

"When it comes to delivering difficult projects certain team members immediately stand out from their peers, they step up and take on the tough assignments, they focus on the outcomes and consistently deliver high quality work to what are often tough timescales, you trust their judgement and you stop and listen to what they tell you and you have confidence in their ability to deliver no matter what.

Sonal is one such person whom I consistently seek out to work with time and time again, and would always look for her to be part of my delivery team"

 
Antony Goulding | Coutts Private Banking & Wealth Management

Who we work with

5S Projects is our consulting arm. It's run by me (Sonal Bhaskaran) and Pras Bhaskaran. Over a combined 48+ years, we've worked with companies from large corporations such as Goldman Sachs, UBS, IBM, PWC, HSBC and others, to small businesses,  helping them to streamline and work more effectively to reduce costs and generate revenue through efficiency.

Most of our clients come to us via referrals and word of mouth.

We primarily work with services based organisations, specifically: 

  • Management & I.T. consultancies to help them bridge the process gap between strategy and successful implementation for their clients.
  • Digital agencies to help streamline their client & internal project management.
  • Professional service companies to help simplify their internal operational processes. 

The outcomes allow them to free up their time for more billable work, and do more in less time.

We also provide exclusive consulting services to clients of Action Coach Orsett & Dagenham, Technicus & Heresy Consulting.

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"I highly recommend Sonal. She is an excellent Business Analyst with exceptional problem solving skills, very engaging and an excellent team player who works collaborative with all programme teams. She has good business and commercial acumen. Sonal is a great asset."

Dimitris Androutsos | PWC | Management Consultancy

Who we are

 

5S Projects was the start of our dream to bring our expertise and passion for process optimisation together. And to work with incredible businesses who are serious about embracing change to unlock opportunities to scale more effectively. When you contact us and when we partner with you, you'll be working directly with one of us.

Prasad (Pras) Bhaskaran

24+ years expertise in:

Program management

Project management

Business analysis

Data governance

Data quality

MI reporting

BI reporting

Sonal (Son) Bhaskaran

24+ years expertise in:

Operational efficiency

Project management

Process streamlining

Regulatory change

Business analysis

Process mapping

Vendor selection

Who we are

 

5S Projects was the start of our dream to bring our expertise and passion for process optimisation together. And to work with incredible businesses who are serious about embracing change to unlock opportunities to scale more effectively. When you contact us and when we partner with you, you'll be working directly with one of us.

Prasad (Pras) Bhaskaran

24+ years expertise in:

  • Program management
  • Project management
  • Business analysis
  • Data governance
  • Data quality
  • MI reporting
  • BI reporting

Sonal (Son) Bhaskaran

24+ years expertise in:

  • Operational efficiency
  • Project management
  • Process streamlining
  • Regulatory change
  • Business analysis
  • Process mapping
  • Vendor selection

How to work with us

Fractional Project Management/Business Analysis: 

We work with clients on a 3-6 month rolling basis. This can be from a minimum of 4 days to 12 days per month. The number of days required per month is dependant upon:

  • The nature & scope of work
  • Any pre-agreed or "hard" deadlines. 
  • Availability at the time of your request.

To give you an idea of pricing, existing clients pay between $6,000-$20,000 per month.

Between us, we've always had a passion for process. We take great pride in our work, and grateful to have worked with well known names across various sectors on incredible projects and programs, both large and small, over the decades. 

To find out more about how we can work together, click the button below and fill in a few questions. We will be in touch to book a call so that we can discuss your requirements further. 

 

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Here's what some of our clients say

"Over the years I’ve seen plenty of deployments and none of them went very well. I’ve seen consultants talk about “things” on a very expensive day rate and very little happened as a result.

But Sonal is different. What she has done is taken a very cynical operation, that’s focused on strategy only and doesn’t want to get bogged down in mundane and boring details. And she has blown our minds in a number of ways.

First of all, she has sped us up dramatically, I’ve never seen this level of care. She focuses on making the company change its mindset around systems, data and processes. She’s helped us to understand what matters greatly more to our customer because she’s asked us difficult questions at the right times.

The result is clear, very clear and simple processes. 

Where would my business be without Sonal? I would still be overwhelmed and anxious about where the growth could come from because we were at capacity. 

If you haven’t spoken to Sonal yet, trust me, it will be one of the most valuable calls of your life” 

Al Tepper | Tepfu | Strategic Marketing & Coaching Agency

“Too many businesses/people are doing repetitive tasks that end up taking majority of your time (these tasks compound over time). – onboarding – training – data entry – data analysis

However for efficiency you need to be in in a place that can be creative and productive allowing growth and momentum to build.

For example, when I start with a new client I would create the new folders, client brief, reporting sheets, clickup tasks for team and so on. Now I fill in one form and Voilà all sorted.

She helped to brainstorm  these processes to make them more efficient/logical.

In my case I’m already very systems oriented however Sonal managed to help me take things back to basics and work on my ICP. I know the importance of my clients ICP, but being human I neglected this myself.

We worked on who, what, where, why and how. This helped improve my systems further (because things became repeatable and relatively automated). I’d recommend connecting with her”

Luke Nevill | Kurve Strategic Growth Marketing Consultancy | FB Ads Strategist

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“Before we started working with Sonal our business processes were really just in my head, this meant that when time was tight they weren’t followed to the 8th degree leaving me with a level of doubt and uncertainty as to whether I’d missed anything out.

Sonal was brilliant to work with, she really got under the skin of my business to understand exactly what the outcome of each activity was and then connected the dots where processes connected to make them more efficient.

I run a branding and design business so we know the power of visuals but seeing everything mapped out in a simple colour-coded format just gave me the reassurance I needed that this was right for the business, I was more efficient and as we plan for growth, we have the ability to outsource and scale more easily”

Simon Hutchings | Visualise | Branding & Design Agency

"I was at a point in my business where I was looking to scale and expand but lot of the structure and processes were in my head. I needed someone to help put all that in to streamlined processes and procedures, she helped with so much more and went above and beyond.

She supported me with my role and helped me take time off and is available to support as things come up. I referred her to one of my clients who she did an absolutely incredible job for.

Highly recommend a chat with Sonal and see what she can do for you and your business.”

Adam Cockerill | Code Websites | Web Design & Development Agency 

"You put together an incredible package which has transformed how my business gets results. Your changes have doubled my clients results. I wouldn’t hesitate to recommend you.”

Richard Gibbons | Boost My Customers | Digital Marketing Agency

“One of the biggest challenges I faced was working out a pricing structure that is both competitive and reflects what I am worth.  After working with Sonal, I now have a simplified service offering with tailored packages to suit my clients needs with a developed price matrix structure.

My profit margins have increased dramatically.”

Nick Othen | SEO Agency

I had a great experience with Sonal as she guided me through frameworks to simplify my work. She helped me delegate, streamline & automate. I would recommend this to anybody – it’s an investment that will pay itself

Shaian Nouri | Kurve | Strategic Growth Marketing Agency

As a small business, we were facing many of the typical challenges and wondering where the weeks were going.  Mid-pandemic we realised that we should be making significant changes to our business model but knew that we would benefit from someone guiding us through the changes we knew we had to make. 

We then met Sonal. Instead of feeling like a consultant, she felt like an extension of our team. Sonal works with just the right combination of reassurance, guidance and challenge in a way that has really helped to shape our thinking and turn an idea into a growing reality. 

We are now at the point of launching our new business model, without Sonal by our side, we may still be going round in circles.  Thank you Sonal for helping us get to the start line in a timely and orderly fashion and for offering to always be on hand to call on when we feel lost. 

We would certainly recommend Sonal, it has certainly made a big difference for us"

Olly Church | The Eleos Partnership | Mental Health & Corporate Wellbeing Training Company
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“My business was growing quickly and I didn’t have any processes in place with regards to onboarding clients. My pricing wasn’t where it needed to be and I was overwhelmed with the thought of it all. Even though I had a business plan, I didn’t know where to start.

Sonal gave me a new pricing structure and onboarding processes and even made suggestions for how to scale the business in 3 to 5 years! I implemented these immediately.

The business has grown from just me to 9 people and having all the right processes and resources in place to support me has meant I can put all my focus into business development and account management.

All this in 2 months!”

Sarah O'Donoghue | Optio | Online Business Management

“Sonal took the time to review processes, and immediately identified key bottleneck areas for us to improve.

Within a short time, 5S Projects became an integral part of our team. I now have streamlined processes. It enabled the turnaround of new client enquiries being handled within minutes.

I would recommend 5S Projects to anyone looking for an external eye to assess their systems and processes.”

Devendra Rampersaud | Guardian Solicitors 

"When it comes to delivering difficult projects certain team members immediately stand out from their peers, they step up and take on the tough assignments, they focus on the outcomes and consistently deliver high quality work to what are often tough timescales, you trust their judgement and you stop and listen to what they tell you and you have confidence in their ability to deliver no matter what.

Sonal is one such person whom I consistently seek out to work with time and time again, and would always look for her to be part of my delivery team"

Antony Goulding | Coutts Private Banking & Wealth Management

“I’d very much recommend working with Sonal!  A very talented project manager, extremely easy to work with and helped me to build out the systems & processes I needed to scale.”

Tom Kelly | Kurve | Strategic Growth Marketing Consultancy

"Sonal added tons of value from day one. By quickly understanding how GDPR impacted UBS SmartWealth and working with compliance colleagues from across the bank she provided us with a clear set of requitements to build into the product.


Sonal is certainly one of the strongest Business Analysts I have worked with"

Nicholas Insall | UBS | Product Manager

"I have had the pleasure of working with Sonal. We have been engaged in a large scale project centered around building an application tailored towards multiple stakeholders with very specific requirements.

Son has singlehanded managed to get nearly all of the requirements not only defined and fully organized for the execution but she has contributed greatly to having a timely deliver for each of the scheduled production releases.

As the product owner for this application I have a heavy stake in the successful release of this product.

Son has been the foundation of the optimism we all have that the project delivers a complete application that is fit for purpose.

I would (and have) highly recommend her for any BA needs anyone has. 
She is exceptional"

Ande Ilao | UBS | Regional Manager

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I highly recommend Sonal. She is an excellent Business Analyst with exceptional problem solving skills. She is very engaging and an excellent team player who works collaborative with all programme teams.

She has good business and commercial acumen. Sonal is a great asset.

Dimitris Androutsos | Price Waterhouse Coopers | Management Consultancy

"Sonal was hired as a Business Analyst on a complex regulatory programme, with her remit being to deliver detailed business requirements, as-is analysis and gap analysis for the client on-boarding function (including process maps) and numerous other supporting artefacts. Later, she also became involved in solution design. 
 
From day 1, she delivered impressive results, very quickly grasping the complexities of FATCA and more importantly, the challenges it posed for the business. The quality, frequency and sheer volume of her output was exceptional - so much so, that she was key in providing wider input and expertise across the banking group. Her qualities were widely recognised and she has been retained longer than any of the other business analysts in the team. 
 
Her people skills are excellent. Stakeholders warm to her very quickly enabling her to develop very good working relationships to extract information and produce great results. 
 
She was also a genuine pleasure to work with and a real team-player, and I would not hesitate to hire her again."

Jindy Mann | BCS Consulting

"Sonal’s background in Financial Services coupled with her pragmatic style of working means she very effective in delivering quality output in programmes that can sometimes have complex and ambiguous requirements.

In her current engagement, Sonal has actively produced a broad range of business analysis deliverables including use cases, process flows, business requirements documents and functional specifications.

As a self -starter and a logical thinker she has overcome many problems or uncertain requirements by providing solutions and engaging the operational teams to validate them rather than creating them in a vacuum.

Overall, Sonal is a very strong business analyst and pleasure to work with her."

Ritesh Patel | BCS Consulting